{"id":13361,"date":"2026-02-26T09:35:22","date_gmt":"2026-02-26T02:35:22","guid":{"rendered":"https:\/\/wsol.co.th\/?page_id=13361"},"modified":"2026-04-09T13:57:32","modified_gmt":"2026-04-09T06:57:32","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/wsol.co.th\/en\/privacy-policy\/","title":{"rendered":"Privacy Notice"},"content":{"rendered":"

Privacy Notice
\n<\/strong><\/span>WSOL Public Company Limited<\/strong><\/span><\/p>\n

WSOL Public Company Limited and its affiliated companies listed at the end of this Notice, as may be amended from time to time (collectively referred to as the \u201cCompany\u201d), recognize the importance of personal data protection and data security.<\/span><\/p>\n

This Privacy Notice is issued to inform customers of the Company\u2019s policies regarding the collection, use, disclosure, and transfer of personal data, including the rights of data subjects or customers (\u201cyou\u201d). The Company will process personal data in accordance with the Personal Data Protection Act B.E. 2562 (2019) (\u201cPDPA\u201d) and other applicable data protection laws.<\/span><\/p>\n

1. Persons covered by this Notice<\/strong><\/p>\n

1.1 Individual Customers<\/span><\/p>\n

Individual customers of the Company, including persons who use or have used the Company\u2019s services, contact the Company, or have a legal relationship with the Company through any service channels made available by the Company, whether directly or indirectly such as applications or digital channels.<\/span><\/p>\n

1.2 Corporate Customers and Related Persons<\/span><\/p>\n

Corporate customers and related persons, including directors, shareholders, guarantors, beneficial owners, agents, or lawful representatives of past and present corporate customers, or any person acting on behalf of a corporate customer.<\/span><\/p>\n

2. Categories of Personal Data Collected, Used, or Disclosed<\/strong><\/p>\n

The Company collects, uses, or discloses your personal data under the terms and conditions of the services for which you have applied, previously applied, or expressed an intention to use. This includes data automatically collected through the Company\u2019s websites, applications, or information technology systems. Such data may include the following categories:<\/span><\/p>\n

2.1 General Information : such as full name, national identification number or passport number, date of birth, gender, nationality, photographs, images of identification cards, information contained on identification cards, and signatures.<\/span><\/p>\n

2.2 Contact Information : such as address, telephone number, email address, Line ID, or other contact channels.<\/span><\/p>\n

2.3 Account and Financial Information : such as bank account number, account name, transaction history, payment information, and transaction reference numbers.<\/span><\/p>\n

2.4 Technical and Security Data : such as IP address, device ID, system access logs, transaction usage behavior, and cookie data.<\/span><\/p>\n

2.5 Sensitive Personal Data (Collected Only When Necessary) : such as health data, biometric data (e.g., facial recognition or fingerprints), or criminal record information.<\/span><\/p>\n

The Company will process sensitive personal data only upon obtaining your explicit consent or where permitted by law, including cases where the data is lawfully obtained from government authorities, such as criminal record checks for legal compliance, prevention or establishment of legal claims, or for substantial public interest as prescribed by law.<\/span><\/p>\n

In such cases, the Company will implement strict and appropriate security measures proportionate to the risks associated with such data.<\/span><\/p>\n

2.6 Personal Data of Minors, Incompetent, or Quasi-Incompetent Persons<\/span><\/p>\n

The Company will process personal data of minors, incompetent persons, or quasi-incompetent persons only upon obtaining explicit consent from a parent, legal guardian, or custodian, or where consent is provided by a minor legally capable of giving consent independently upon reaching the age of majority, or where exemptions apply as permitted by law.<\/span><\/p>\n

3. Sources of Personal Data<\/strong><\/p>\n

The Company may obtain personal data directly from you or from other sources, including government agencies, regulatory authorities, financial institutions, credit bureaus, external service providers, referees, related counterparties, public sources, and\/or automatically through the Company\u2019s information technology systems, websites, applications, or devices.<\/span><\/p>\n

The Company will process such data in accordance with the Personal Data Protection Act and other applicable laws.<\/span><\/p>\n

4. Purposes of Collecting, Using, and\/or Disclosing Personal Data<\/strong><\/p>\n

As WSOL Public Company Limited and Prompt Capital Co., Ltd., including affiliated companies, are regulated by the Bank of Thailand and subject to applicable laws, the Company is required to collect, use, disclose, and process personal data only to the extent necessary for the purposes notified to you and as permitted under the Personal Data Protection Act and other relevant laws, as follows:<\/span><\/p>\n

4.1 Legal Obligation<\/span><\/p>\n

The Company is required to process your personal data to comply with legal obligations without obtaining your consent. Such obligations include, but are not limited to, compliance with data protection laws, labor laws, anti-money laundering laws, and other applicable laws in Thailand and abroad, court orders, or lawful orders of competent authorities.<\/span><\/p>\n

Examples include identity verification, Know Your Customer (KYC), Customer Due Diligence (CDD), suspicious transaction monitoring, regulatory reporting, and data retention as required by law.<\/span><\/p>\n

4.2 Contractual Basis<\/span><\/p>\n

The Company will process your personal data to take steps at your request prior to entering into a contract and\/or after approval for you to use the Company\u2019s services through available service channels. This includes identity verification, processing transactions, carrying out your instructions (such as bill payments), responding to inquiries or suggestions, handling complaints, and recording images, audio, and\/or similar activities for convenience, service efficiency, and\/or as evidence of transactions conducted under your instructions.<\/span><\/p>\n

In addition, under contracts you have entered into with the Company, the Company may send transaction alerts and service notifications, monitor or record transactions, prepare reports, collect outstanding debts, and enforce the Company\u2019s legal or contractual rights.<\/span><\/p>\n

In the event of a sale or transfer of rights, assets, receivables, debts, or business, restructuring, rehabilitation, or similar circumstances, the Company may disclose and\/or transfer your data to external parties who are transferees or involved in such transactions.<\/span><\/p>\n

If the Company is unable to process your personal data, it may be unable to provide services or perform contractual obligations.<\/span><\/p>\n

4.3 Legitimate Interests<\/span><\/p>\n

The Company collects, uses, or discloses your personal data based on the legitimate interests of the Company or third parties, provided that such processing is within your reasonable expectations and does not override your fundamental rights and freedoms.<\/span><\/p>\n

Examples include fraud prevention, system security, CCTV recording (with clear signage in monitored areas) for safety, risk management, and service improvement.<\/span><\/p>\n

Prior to processing under this legal basis, the Company will conduct a Legitimate Interest Assessment (LIA) to evaluate the impact on data subjects\u2019 rights.<\/span><\/p>\n

4.4 Consent-Based Marketing and Commercial Communications<\/span><\/p>\n

The Company collects, uses, or discloses your personal data based on your consent for marketing and commercial communication purposes, such as sending information about products or services, offering promotions or privileges, conducting satisfaction surveys, and analyzing behavior to provide products or services tailored to your needs.<\/span><\/p>\n

You have the right to withdraw your consent at any time through the channels specified in this Notice. The Company will ensure that withdrawing consent is simple, convenient, and no more difficult than providing consent.
\n<\/span>Withdrawal of consent will not affect the lawfulness of processing carried out prior to the withdrawal, unless further consent is obtained or another legal basis applies.<\/span><\/p>\n

5. Disclosure of Personal Data<\/span><\/p>\n

The Company may disclose your personal data, to the extent necessary and in accordance with the stated purposes and applicable legal bases, to the following persons or entities:<\/span><\/p>\n